These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Customer", "you") and Enzi Packaging ("Enzi Packaging", "we", "us") governing access to our website at enzipackaging.co.ke, use of our e-commerce platform, placement of retail and wholesale packaging orders, and receipt of related services from our Nairobi operations at Dynamic Mall Suite ML135, Nairobi, Kenya.

By browsing, registering an account, requesting quotations, or completing checkout, you agree to these Terms, our Privacy Policy, and Refund Policy incorporated by reference. If you act for a business, you warrant authority to bind that entity.

Disagreement with any Term requires discontinuing use except completing already accepted paid orders governed by Terms at purchase time. We may modify Terms with notice; material changes highlighted on website.

Contact info@enzipackaging.co.ke or +254 1100-50620 for clarification before committing to large wholesale contracts.

English version controls; translations informative only.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Introduction and Agreement to Terms may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

"Products" means packaging goods listed for sale including boxes, bags, films, containers, custom printed items, and accessories. "Order" means your request to purchase Products accepted by us. "Services" includes design assistance, cutting, printing, delivery, and account management.

"Website" means our online storefront and related pages. "Wholesale Account" means approved business buyer with negotiated terms. "M-Pesa" means Safaricom mobile money service and compatible payment rails.

"Delivery" means handover to courier, customer collection, or agreed freight. "Intellectual Property" includes trademarks, artwork, dies, and website content owned by respective parties.

Headings do not affect interpretation. Singular includes plural. References to Kenyan law mean laws applicable in Republic of Kenya.

Conflicts between Terms and signed wholesale agreement resolved per conflict clause in agreement.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Definitions Used in These Terms may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Definitions Used in These Terms affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

You may use our website for lawful purposes related to evaluating and purchasing packaging. Prohibited conduct includes attempting unauthorised access, scraping pricing to competitors' systems, introducing malware, interfering with site performance, impersonating others, or posting unlawful content in reviews or uploads.

Account credentials must remain confidential; notify us immediately of suspected compromise. You liable for activity under your account until reported.

We may suspend access for violations, suspected fraud, or maintenance. No guarantee of uninterrupted availability; planned downtime announced where feasible.

Automated ordering bots unacceptable without written permission.

Respect intellectual property in product photos and guides; no republication without consent.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Website Access and Acceptable Use may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Website Access and Acceptable Use affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Registered accounts enable order history, saved addresses, wholesale application, and faster checkout. Provide accurate current information and update promptly. False information may void orders and accounts.

One account per business entity recommended; duplicate accounts may be merged. Passwords must meet minimum strength requirements displayed at registration.

We may refuse registration or close accounts at discretion for abuse, non-payment, or policy breaches with notice where appropriate.

Account deletion requests handled per Privacy Policy with retention limits for transactions.

Children under eighteen should not register without guardian supervision.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Account Registration and Security may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Account Registration and Security affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

We strive for accurate descriptions, dimensions, GSM, burst strength, food-grade certifications, and images of packaging products. Minor variances in colour display on screens versus physical samples may occur; request samples for critical colour matching.

Availability indicators approximate; stock confirmed at picking. We may substitute equivalent or superior SKU with notice if exact item unavailable unless you reject substitution.

Custom specifications in quotations supersede website generic listings when in conflict.

Errors in pricing or descriptions may be corrected before acceptance; cancelled orders refunded if payment captured in error.

Technical datasheets provided on request for industrial buyers.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Product Descriptions, Specifications, and Availability may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Product Descriptions, Specifications, and Availability affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Prices displayed in Kenyan Shillings unless stated otherwise, typically inclusive or exclusive of VAT as marked on product pages and checkout summary. VAT registration number shown on invoices for B2B reclaim where applicable.

Wholesale tier pricing activates after qualification; quoted prices valid for period stated on quotation. Exchange rate fluctuations affect import specials priced in foreign currency at revision.

Promotional discounts apply per stated conditions; not combinable unless explicitly allowed. We reserve right to limit quantities on loss-leader promotions.

Typos in decimal placement may void order with refund.

Delivery fees, rush fees, and design charges itemised before payment confirmation.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Pricing, VAT, and Currency may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Pricing, VAT, and Currency affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Quotations for custom packaging valid for stated expiry; acceptance via written PO, email confirmation, or checkout payment. Proofs require your explicit approval before production; approval binds specifications.

We may decline orders lacking capacity, infringing third-party IP in your artwork, or violating packaging regulations for requested use.

Order confirmation email constitutes acceptance; contract formed when payment authorised or credit terms triggered for wholesale.

Amendments after acceptance subject to feasibility and price adjustment.

Keep proof approval timestamps for dispute prevention.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Quotations, Proofs, and Order Acceptance may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Quotations, Proofs, and Order Acceptance affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Acceptable payments include M-Pesa paybill/till, card via secure gateway, bank transfer, and approved wholesale credit. Full payment required before dispatch unless credit account in good standing.

You responsible for bank charges unless agreed otherwise. M-Pesa sender name should match order name to avoid verification delays.

Failed payments suspend fulfilment. Partial payments held until balance cleared unless deposit schedule documented for custom projects.

Currency manipulation or fraudulent payment instruments lead to cancellation and reporting.

Receipts issued electronically; request hard copy at collection.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Payment Methods and Obligations may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Payment Methods and Obligations affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

M-Pesa transactions initiated by you through Safaricom network subject to Safaricom terms concurrently. Enter correct account reference from checkout; wrong references delay allocation up to five business days while finance reconciles.

We never request PIN or SIM swap. Official paybill numbers listed only on website and printed invoices.

Overpayments credited to account or refunded on request. Underpayments block dispatch until topped up.

M-Pesa reversals by customer without contacting us first may be treated as payment withdrawal cancelling order.

Corporate bulk M-Pesa from multiple lines requires consolidated remittance advice emailed to finance.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about M-Pesa and Mobile Payment Terms may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how M-Pesa and Mobile Payment Terms affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Credit extended selectively after application, references, and management approval. Standard net thirty unless agreement states otherwise. Interest on overdue accounts per agreement or statutory limits.

Invoices due on stated terms; withholding payment for unrelated disputes breaches agreement risking credit suspension.

Set-off only with agreed mutual credits documented.

Personal guarantees may be required for new corporate buyers.

Credit review annual; reduced limits communicated in writing.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Wholesale Credit and Invoicing Terms may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Wholesale Credit and Invoicing Terms affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Processing begins after payment clearance or credit release. Standard retail dispatch one to three business days Nairobi stock; custom print lead times quoted separately. Wholesale scheduled per production calendar.

Picking tolerances on weight-based polythene orders per industry practice disclosed on product pages.

We may split shipments without extra freight charge if efficiency improves unless you request single shipment delay.

Force majeure delays excuse performance timelines temporarily.

Notification sent when order ready for collection or dispatched.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Order Processing and Fulfilment may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Order Processing and Fulfilment affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Delivery options include Nairobi courier, nationwide parcel partners, freight for pallets, and customer collection at Dynamic Mall Suite ML135, Nairobi, Kenya. Estimated delivery times non-binding unless express SLA purchased.

Risk passes to you upon delivery signature, photo proof, or collection handover unless defect existed before transfer. Inspect promptly per Refund Policy.

Delivery to wrong address due to your entry error your responsibility for recovery costs.

Access restrictions at gated communities or industrial parks may cause delays; provide gate passes proactively.

Insurance on high-value shipments optional add-on.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Delivery Terms and Risk Transfer may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Delivery Terms and Risk Transfer affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Collection hours posted on website; bring order confirmation and ID matching account. Third-party collectors require authorisation letter and ID copy emailed in advance for wholesale loads.

Loading assistance provided for pallet orders; arrange suitable vehicle capacity.

Parking and mall access rules at Dynamic Mall apply; compliance your responsibility.

Uncollected ready orders after fourteen days may incur storage fees or resale of standard stock with credit minus fees.

Inspect at collection; defects noted before leaving premises easier to resolve.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Collection from Our Nairobi Premises may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Collection from Our Nairobi Premises affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

You warrant artwork uploaded for custom packaging does not infringe trademarks, copyrights, or regulatory labelling rules. You indemnify Enzi Packaging against claims arising from your designs except where infringement caused by our unauthorised modification.

We may refuse artwork violating law or public decency standards.

You grant licence to reproduce artwork solely for fulfilling your orders and internal QA retention.

We do not sell your designs to third parties. Confidentiality maintained for undisclosed product packaging projects.

Fonts and stock images you supply must be properly licensed.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Customer Artwork and Intellectual Property may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Customer Artwork and Intellectual Property affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Website content, logos, product photography, guides, and proprietary box templates remain our property or licensors'. No licence granted except browsing necessary to purchase.

Custom dies paid for by you may remain our physical property storing at facility unless buyout fee agreed in writing.

Enzi Packaging name and marks may not be used in your marketing implying endorsement without consent.

Feedback suggestions may be implemented without compensation unless separate innovation agreement signed.

Report counterfeit Enzi listings on marketplaces to info@enzipackaging.co.ke.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Enzi Packaging Intellectual Property may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Enzi Packaging Intellectual Property affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Wholesale pricing, unreleased SKU roadmaps, and credit terms confidential; disclose only to your employees needing know for procurement. We protect your order volumes and specifications from competitors using reasonable measures.

Breach of confidentiality may terminate account and invoke damages where provable.

Public case studies referencing your brand require approval.

NDAs available for large enterprise packaging programs on request.

Survival after termination for mutual confidential information.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Confidentiality of Business Information may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Confidentiality of Business Information affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Retail Terms comply with Consumer Protection Act requirements on fair disclosure, defect remedies, and unfair terms prohibition. Mandatory rights not excluded.

Clear pricing at checkout including fees. Marketing claims substantiated; eco claims supported by documentation available on request.

Complaint handling per Refund Policy with good faith negotiation.

Business customers acknowledge some consumer remedies may not apply to purely commercial resale purchases but defect replacement still offered ethically.

Regulatory changes incorporated by reference when effective.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Consumer Protection and Fair Trading may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Consumer Protection and Fair Trading affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Return eligibility, RMA process, M-Pesa refunds, and exclusions detailed in Refund and Returns Policy incorporated fully. Terms summary here not substitute for full policy.

Statutory implied terms on quality apply to consumer sales.

Wholesale return windows in signed agreements override general policy where specified.

Read both documents before ordering custom print at scale.

Policy links in website footer maintained current.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Returns and Refunds Reference may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Returns and Refunds Reference affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Personal data processing described in Privacy Policy compliant with Kenya Data Protection Act. Order placement consents to necessary processing for fulfilment and payment.

Marketing opt-in separate from transactional data use.

Data subject rights exercisable via info@enzipackaging.co.ke.

Security measures reasonable but absolute security not guaranteed; report incidents promptly.

Privacy Policy updates binding when effective for new processing.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Privacy and Data Protection Reference may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Privacy and Data Protection Reference affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Products warranted as described in product specifications and Refund Policy. Website and advice provided general information not warranty unless written specification signed for your application.

Disclaimer of implied warranties to extent permitted for commercial buyers not consumers.

Suitability for specific product weight, cold chain, or export compliance requires your verification or paid consultancy.

Third-party brand materials on site their respective warranties apply.

No warranty on compatibility with your machinery unless tested and documented jointly.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Warranties and Disclaimers may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Warranties and Disclaimers affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

To maximum extent permitted by law, Enzi Packaging not liable for indirect, incidental, special, consequential, or punitive damages including lost profits, spoilage of your goods, or business interruption from packaging failure except gross negligence or wilful misconduct.

Aggregate liability per order capped at fees paid for Products giving rise to claim for commercial buyers; consumer caps per statute where higher.

Multiple claims aggregate under single cap per order incident.

Limitations survive termination.

Nothing limits death or personal injury from our negligence where non-excludable.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Limitation of Liability may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Limitation of Liability affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

You indemnify Enzi Packaging against losses from your breach of Terms, unlawful artwork, misuse of Products, false defect claims, or violation of third-party rights in materials you supply except where loss caused solely by our negligence.

Indemnity includes reasonable legal fees on solicitor-client basis where enforceable.

We notify you of claims for cooperation in defence.

Wholesale indemnities may be capped in master agreements.

Separate from product liability insurance you maintain for your consumer-facing goods.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Indemnification by Customer may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Indemnification by Customer affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Neither party liable for delay or failure due to events beyond reasonable control including floods, droughts, civil unrest, strikes excluding our workforce disputes we could mitigate, pandemic restrictions, power outages affecting Nairobi industrial areas, supplier factory fires, or government export bans on raw materials.

Affected party notifies other promptly with expected duration. Obligations suspended during event; termination right if exceeds sixty consecutive days on undelivered paid orders with refund of undelivered portion.

Allocation of scarce inventory during shortages at our fair discretion among customers.

M-Pesa system outages delay payment confirmation similarly excused.

Mitigation efforts required commercially reasonable.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Force Majeure Events may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Force Majeure Events affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

We may suspend website, credit, or fulfilment for non-payment, fraud investigation, legal compliance, or repeated policy violations with notice where practicable.

You may stop using website anytime; outstanding invoices and return obligations survive.

Termination of wholesale agreement per its notice clause; standard Terms continue for retail until updated.

Upon termination, access to wholesale pricing portals revoked; transition assistance reasonable on request for ongoing production orders already paid.

Provisions intended to survive remain in force.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Suspension and Termination of Services may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Suspension and Termination of Services affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Notices to you via email, SMS, phone, or account dashboard deemed received when sent to details on file. Update contacts promptly.

Notices to us at info@enzipackaging.co.ke for legal matters or Dynamic Mall Suite ML135, Nairobi, Kenya registered post. Phone calls alone insufficient for contractual amendment.

Marketing messages include opt-out; transactional messages continue during active orders.

WhatsApp notifications if enabled subject to same accuracy responsibility for phone numbers.

Language English for formal notices.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Communications and Notices may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Communications and Notices affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

We may assign rights and subcontract fulfilment, printing, delivery, and IT hosting without consent; remain responsible to you for subcontractor performance on core obligations unless merger assigns entire contract with notice.

You may not assign order rights without our written consent except intra-group transfers for wholesale accounts we approve.

Assignment does not reduce data protection obligations under Privacy Policy.

Change of control of your business notify us for credit reassessment.

Invalid assignment void.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Assignment and Subcontracting may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Assignment and Subcontracting affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

If any Term invalid or unenforceable, remainder continues in effect; invalid provision replaced with valid closest intent.

Failure to enforce provision not waiver of future enforcement.

Waivers must be written signed by authorised Enzi representative.

Rights cumulative not exclusive unless stated.

No third-party beneficiaries except express data protection rights not creating third-party contract claims.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Severability and Waiver may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Severability and Waiver affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Severability and Waiver may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

These Terms governed by laws of Republic of Kenya. Courts of Nairobi have exclusive jurisdiction subject to mandatory consumer forum rules where applicable.

Alternative dispute resolution encouraged before litigation; mediation costs shared equally unless agreement otherwise.

International buyers importing from Kenya facility agree Kenyan law for contract formation unless incoterms and separate export contract specify otherwise.

United Nations Convention on Contracts for International Sale of Goods excluded unless expressly incorporated in export contract.

Service of process via registered mail to registered address accepted.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Governing Law and Jurisdiction may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Governing Law and Jurisdiction affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Raise disputes within thirty days of incident via info@enzipackaging.co.ke with detailed facts. Internal review fifteen business days target response.

Escalation to management then mediation within Kenya Mediation Association or similar if unresolved sixty days.

Litigation last resort preserving evidence and continuing good-faith partial performance where sensible.

Wholesale arbitration clauses in master agreements prevail when present.

Interim urgent relief available in courts for IP infringement or payment defaults.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Dispute Resolution Procedure may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Dispute Resolution Procedure affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Products sold comply with Kenyan applicable standards at sale. Export from Kenya your responsibility for destination country compliance, duties, and restricted materials declaration.

Food-contact packaging certificates provided where held; verify before export to EU or US markets requiring additional testing at your cost.

Sanctioned entities and prohibited end uses blocked; we may refuse orders with compliance risk.

Hazardous packaging materials labelled per regulations; safe handling your obligation.

Customs delays not our breach unless documentation error our fault.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Import, Export, and Regulatory Compliance may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Import, Export, and Regulatory Compliance affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Recyclable or biodegradable claims based on supplier certifications and Kenyan recycling infrastructure realities disclosed on product pages. No guarantee municipal collection accepts all materials.

Take-back programs announced separately when available.

Misrepresentation of environmental attributes by suppliers investigated with corrective customer communication.

Your sustainability reporting may cite our datasheets with verification.

Green packaging consultation optional service not automatic with purchase.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Environmental Representations and Recycling may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Environmental Representations and Recycling affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Website links to couriers, payment providers, or partners for convenience; their terms govern when you leave our site or use embedded widgets.

Not responsible for third-party content accuracy or availability.

Social login subject to platform policies.

Embedded maps show Dynamic Mall location via third-party service collecting data per their policy.

Review partners' privacy terms before sharing data.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Third-Party Links and Integrations may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Third-Party Links and Integrations affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Electronic order confirmations, proofs, and invoices legally binding equivalent to paper under Kenyan law where applicable.

Click acceptance, email approval, and M-Pesa payment constitute signature intent.

Maintain your electronic archives for tax and dispute purposes.

We store records per Privacy Policy retention.

Request paper copies subject to admin fee except where law requires free provision.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Electronic Records and Signatures may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Electronic Records and Signatures affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Promotional terms published separately for specific campaigns including M-Pesa cashback, referral credits, or trade show discounts. Conflicts resolve in order: campaign terms, quotation, general Terms.

Fraudulent multiple account abuse of promotions voids benefits.

Contests skill or chance governed by published rules compliant with Kenyan gaming and consumer laws where applicable.

We may modify or cancel promotions correcting errors with customer goodwill gestures discretionary.

Referral rewards paid after referee qualifying purchase clears returns window.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Promotions, Contests, and Referral Programs may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Promotions, Contests, and Referral Programs affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

You responsible for securing devices used for M-Pesa and account access. Use official app stores for any Enzi-related apps if launched.

Report phishing using fake Enzi branding immediately.

Strong passwords and not sharing wholesale portal logins across staff without user tracking recommended.

We never ask password by email.

Cooperate with security investigations on compromised accounts.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Security Responsibilities of Users may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Security Responsibilities of Users affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

We update Terms for legal, product, or operational changes. Material updates notified via website banner or email to account holders fourteen days before effective date when feasible.

Orders placed before effective date governed by prior Terms unless change required by law benefiting you mandatorily.

Archive requests to info@enzipackaging.co.ke.

Continued use after effective date acceptance for new activity.

Wholesale master agreements may specify amendment notice periods superseding this clause.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Changes to These Terms and Conditions may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Changes to These Terms and Conditions affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

Legal and contractual questions: info@enzipackaging.co.ke subject Legal Enquiry. Operations and orders: +254 1100-50620. Registered address Dynamic Mall Suite ML135, Nairobi, Kenya for formal notices.

Response within five business days for legal correspondence acknowledging receipt; complex wholesale contract reviews longer with timeline estimate.

Unauthorized persons claiming to negotiate binding terms on behalf of Enzi without verification ignored.

Keep copies of all signed agreements and approved proofs.

We appreciate clear communication preventing disputes in Kenya packaging supply relationships.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Contact for Legal and Contractual Enquiries may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.

By continuing to use our website or placing packaging orders, you confirm that you understand how Contact for Legal and Contractual Enquiries affects your contractual relationship with Enzi Packaging. We may update these Terms with notice on our website; orders already accepted remain governed by the Terms in effect at acceptance unless a change is required by law. Wholesale clients with signed master agreements should rely on those documents where they expressly override general Terms.

These Terms, together with the Privacy Policy, Refund Policy, accepted quotations, and signed wholesale agreements, constitute the entire agreement between you and Enzi Packaging on website use and packaging purchases, superseding prior oral understandings on the same subject except fraud. Precedence order: signed wholesale agreement, then quotation, then these Terms, then incorporated policies.

By using our website, placing orders, paying via M-Pesa, opening wholesale accounts, or collecting products at Dynamic Mall Suite ML135, you confirm acceptance of these Terms and Conditions in full.

If any provision unacceptable, discontinue use and resolve outstanding obligations per applicable policies.

Thank you for choosing Enzi Packaging as your packaging partner serving Nairobi, Kenya, and nationwide delivery networks.

We commit to fair dealing, quality products, and transparent policies supporting your business growth.

Effective cooperation under these Terms protects both parties and our shared customers downstream.

This section forms part of Enzi Packaging's Terms and Conditions governing website use, M-Pesa and bank payments, retail checkout, and wholesale packaging supply from Dynamic Mall Suite ML135, Nairobi, Kenya. It should be read with our Privacy Policy and Refund Policy. Questions about Acceptance, Entire Agreement, and Continued Use may be sent to info@enzipackaging.co.ke or +254 1100-50620. Material rights under Kenyan consumer protection law are not excluded where they apply to your purchase.